We’re here to listen and support
Contact True Path Services
If you would like to discuss your NDIS needs, ask a question, or learn more about available supports, you can contact True Path Services at any time.
Let’s talk about your support needs
Get Started With True Path Services
If you are looking for trusted disability support, we are here to help. Contact True Path Services to discuss your goals, current plan, or upcoming NDIS needs. Our friendly team will guide you through the next steps and help you access the right supports with confidence.
Get in touch
- 0425 642 583
- info@truepathservices.com.au
- 10 Hedges Street, Craigieburn VIC 3064
How We Can Help
Support starts with a conversation
When you contact True Path Services, we take the time to understand your circumstances and what you are looking for. This may include discussing current NDIS plans, upcoming plan reviews, support options, or general information about our services.
We believe open communication is essential to building trust. You will receive honest information, realistic guidance, and support that aligns with NDIS values and quality standards.
Supporting Communities Across Victoria
Accessible support wherever you are
True Path Services provides disability support across metropolitan and regional Victoria. No matter your location, you are welcome to contact True Path Services to explore how our supports can be delivered in a way that works for you.
Clear answers to common enquiries
Frequently Asked Questions
Below are answers to some common questions about our services and how to get started with True Path Services. If you need further information, our team is always happy to help.
Who can access services through True Path Services?
True Path Services supports individuals who are approved NDIS participants and have funding included in their plan for relevant supports. We work with participants of different ages and support needs, including those requiring daily personal activities, community participation, supported independent living, and coordination services. We also welcome enquiries from families, carers, and referrers seeking information or guidance before making a decision.
Do you provide disability support across all of Victoria?
Yes, we provide disability support across metropolitan Melbourne and regional areas of Victoria. Service availability may depend on the type of support required and local staffing capacity. When you contact us, we will discuss your location and needs in detail to confirm how supports can be delivered effectively.
What is the process for getting started with your services?
Getting started begins with an initial enquiry by phone, email, or contact form. Our team will take the time to understand your current situation, goals, and NDIS plan. If suitable, we will arrange a discussion to outline support options, explain how services can be delivered, and confirm next steps. We aim to make the process clear and supportive from the start.
Can you help if I am new to the NDIS or preparing for a plan review?
Yes, we regularly support participants who are new to the NDIS or approaching a plan review. We can help explain how the NDIS works, discuss available supports, and assist in identifying goals and funding categories. Our aim is to ensure you feel informed and prepared when making decisions about your supports.
Will I have the same support workers on an ongoing basis?
Where possible, we prioritise consistent support workers to help build familiarity, comfort, and trust. We understand that reliable relationships are important, and we work to minimise changes unless requested or required. Any changes are communicated clearly and in advance wherever possible.
How quickly will you respond to my enquiry?
We aim to respond to all enquiries as promptly as possible. Once you contact us, a member of our team will acknowledge your enquiry and provide clear guidance on the next steps.
